Ecommerce Fulfilment and Operations Assistant, Sunshine Coast

Ecommerce Fulfilment and Operations Assistant, Jewellery Brand Endless and CO. Noosaville, Sunshine Coast QLD Pickers and Packers (Manufacturing, Transport and Logistics) Full time Add expected salary to your profile for insights About Us We’re Endless and CO. an Australian jewellery brand designed for everyday wear. Our pieces are waterproof, tarnish-resistant and made to last. We’re a small but fast growing ecommerce brand based in Noosaville, and we’re looking for someone who wants to grow with the business, take ownership and contribute ideas, not just do a job. The Role This role starts with order fulfilment, warehousing and customer service, with opportunities to get involved in product development, marketing, content, promotions and brand growth as the business expands. You’ll play an important role in our day to day operations and help deliver a great customer experience across orders, support and content. Your core responsibilities will include: Packing and dispatching daily online orders Keeping stock organised and inventory accurate Managing customer emails, enquiries and returns while delivering a great customer experience Supporting day to day ecommerce operations Appearing in and helping create content for social media (product videos, promos and behind the scenes) Pitching in with other tasks as the business grows If you enjoy being part of a growing brand and taking initiative, you’ll love this role. What We’re Looking For We’re not just looking for someone to pack orders. We want someone who is reliable, proactive and excited to be part of building a growing brand. You might be perfect for this role if you are: Highly reliable and detail oriented Strong communication skills and a genuine focus on providing great customer service Organised and able to manage tasks independently Someone who enjoys identifying opportunities, improving processes and finding ways to help the business grow Comfortable appearing on camera and contributing to social media content A passion for jewellery, fashion or growing brands is a big plus. What You’ll Get Relaxed and friendly small team environment Staff discounts on ENDLESS and CO. jewellery The opportunity to grow your role as the business grows We value people who take initiative and contribute to the brand. As you develop new skills and take on more responsibility, there will be opportunities to grow your role and earnings with the business. When applying, please include: One thing you would improve about the ENDLESS and CO. website, social media or customer experience We love people who take initiative, so feel free to include anything else that helps us get to know you. Tara and David – Founders ENDLESS and CO.