Administration Officer, Adelaide

Administration Officer Pool - Women's and Babies Division SA Health - Women’s and Children’s Health Network North Adelaide, Adelaide SA Medical Administration (Healthcare and Medical) Casual/Vacation Women’s and Children’s Health Network, Women’s and Babies Division, North Adelaide 5006 Salary to ASO2 - 30.01 - 32.28 per hour + 25% loading Casual Contract About WCHN Join the Women’s and Children’s Health Network (WCHN), South Australia’s leading provider of care for women, babies, children and young people. We’re shaping the future of healthcare through compassion, innovation and excellence — with our communities at the heart of everything we do. What WCHN Can Offer You Access to salary packaging benefits of up to 9,010 each FBT year for living expenses (e.g. mortgage, rent, utilities, groceries), plus an additional 2,650 each FBT year for meal entertainment expenses. Access to Fitness Passport (workplace health and fitness program that gives you and your family access to a wide choice of gyms and pools across South Australia.) Free public transport to and from the Women’s and Children’s Hospital for SA Health metropolitan hospital staff (excludes network community sites). Support for you and your family via our Employee Assistance Program. Relocation financial support may be negotiated, subject to eligibility. Click here for details and contact the enquires person for further information. About the role Provide confidential administrative, reception, and clerical support across WCHN clinical areas. Report to the Administrative Manager and support staff with bookings, records, correspondence, and patient enquiries while maintaining high-quality service. Key duties of the role Deliver reception and telephone support with strong customer focus Manage patient records, correspondence, and secure filing systems Coordinate appointments, referrals, and admissions accurately Process data entry, clinical documents, and office correspondence Support audits, reporting, and continuous improvement of office systems Skills and Experience Experience in administration or customer service (2+ years) Strong interpersonal and communication skills High-level proficiency in keyboarding and Microsoft Office Ability to maintain confidentiality and work under pressure Knowledge of customer service principles and office systems