Administration Assistant, Dubai

Contract Duration: 6 months (extendable) Work location: Tilal Al Ghaf, Dubai (nearest community is Dubai Sports City). Requirements: •      Should have minimum one year experience in office administration role in UAE preferably in Real Estate/Property Industry •      Proficient in MS Office (Word, Excel and Powerpoint) •      Knowledge of CRM would be an advantage Responsibilities: •      Manage all customer communications, interactions, transactions and complaint management as per approved SLAs and KPIs, by using systems and technologies assigned. •      Make Outgoing phone calls to customers related to their service requests raised for the community management •      Organize community management documentation (service provider reports, performance reports, community statutory requirements) •      Prepare operational PowerPoint presentations, charts/graphs, spreadsheets and reports. •      Manage day-to-day administrative tasks related to community management. •      Provide information or direct inquiries to the appropriate departments. Salary: AED 6000/month